About SameFlight

The wheelchair problem

Many families have an older relative flying alone—often from Asia to the West—who isn’t fully comfortable with English or with navigating big airports, connections, and customs. To make sure they don’t miss a connection or get lost, families often book wheelchair assistance for them. That way, someone from the airport meets them and helps them through.

But these travelers don’t actually need a wheelchair. They need a bit of guidance and sometimes translation. Using wheelchair services for that puts unnecessary strain on airport infrastructure and on staff who could be helping passengers with real mobility needs. It’s a workaround, not a real solution.

What SameFlight does

SameFlight matches passengers on the same flight (or same leg) so that someone who needs a hand with navigation or language can get it from a fellow traveler who’s already going the same way and is willing to help. No wheelchair booking required—just a bit of coordination and goodwill.

If you’re flying the same route and speak the language they need, you can offer to assist. We connect you only when there’s a match on the same flight, so the help is real and practical. That reduces the need to use wheelchair services as a stand-in for “someone to guide me,” and frees those resources for passengers who truly need them.

Language is the key

Matching is driven by language: we only suggest a match when the person who needs help and the person who can help share at least one language. So a Hindi-speaking traveler can be matched with someone on the same flight who speaks Hindi and is willing to assist with directions or translation at the airport.